NAOSA Gold Standards of Professional Practice™​

Legal Professionals

The goal of the NAOSA Gold Standards of Professional Practice™ in the legal profession is to ensure that the client understands expected charges and is not surprised by additional fees. Although legally obligated to bill correctly and not overcharge, at times, legal professionals will bill for services that are unexpected by the client. This is not to imply that the professional is acting unethically. Many times a client will agree to certain work and, later, request additional services without fully understanding that this will increase the total cost.

With the goal of avoiding confusion and unexpected charges, all legal professionals who are members of NAOSA agree to the following:

NAOSA Gold Standards of Professional Practice™

1. Fixed prices or a “maximum fee pledge” for work pertaining to wills and trusts
. All work will be quoted prior to engagement agreement between the Client and Legal Professional. If an exact amount cannot be given, then what is known as a “maximum fee pledge” will be offered.  A maximum fee pledge guarantees that the work will not exceed the quoted maximum fee.

2. Additional Charges. If at any time a Client requests additional work to be performed that is outside of the scope of the original work request, the client will be notified in writing. For example, if a Client’s original request is a will or trust and the Client requests advice on a matter unrelated to wills and trusts, the legal professional will communicate to the client the that there will be additional charges relating to the additional work.

 Are you a professional in the legal field? We welcome your constructive input to assist in the protection of all consumers. Please contact us.